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Questions and Answers

What is Eat Like the Pros®?
A: Eat Like The Pros® is a nutrition consultation and gourmet meal delivery service. Our meal service specializes in providing organic calorie counted meals to various types of clientele. To accomplish these tasks we employ a team of highly trained Chefs, Registered Dietitians, and Certified Clinical Nutritionists.

Phone: 708-792-ELTP (3587)     Fax:  1 - 866 - 292 - PROS (7767)     Email: customerservice@eatlikethepros.com  

How does the meal service work?
A: CLICK HERE

How do I choose my meals?
A: First,
calculate your daily calorie needs using our "Calorie Calculator" located in the user account section. A meal plan will be recommended to you based on the results. Choose food items that closely fit your recommended daily calorie needs.  Contact Us for help.

What is the price of Delivery?
A: CLICK HERE for pricing details.

Is there a minimum order?
A: There is no minimum order. You can order as many or as few meals as you like. To lessen the overall bill you can avoid delivery charges by picking up your meal/s at our kitchen.

How do I get started?
A:
CLICK HERE TO SIGN-UP. We request that you place your orders are far in advance as possible. The final cut-off point for new orders is as follows:

  • Tuesdays at 12:00 pm for Friday food orders (delivery and/or pick-up)
  • Fridays at 12:00 pm for Monday food orders (delivery and/or pick-up)
  • Sundays at 12:00 pm for Wednesday food orders (delivery and/or pick-up)
For help contact us at your convenience.

The Food

What is organic food?
A: “Organic production is based on a system of farming that maintains and replenishes soil fertility without the use of toxic and persistent pesticides and fertilizers. Organically produced foods also must be produced without the use of antibiotics, synthetic hormones, genetic engineering and other excluded practices, sewage sludge, or irradiation. Organic foods are minimally processed without artificial ingredients, preservatives, or irradiation to maintain the integrity of the food”.
-Organic Trade Association

Organic agriculture practices cannot ensure that products are completely free of residues; however, methods are used to minimize pollution from air, soil and water.

There is evidence that organic farms are more sustainable and environmentally sound.
-Wikipedia

Why choose organic foods?
A: We have chosen to use organically grown produce, livestock, and other products in our meal service because we believe organic food to be the healthiest option available.

Conventionally grown foods employ the use of pesticides and herbicides during production. More importantly is that they contain pesticide & herbicide residues once they hit the grocery store shelves.

While the licensing of suspicious pesticides is reviewed by The
Environmental Protection Agency the process of removing them from the market is slow at best. Continued use of the pesticide DDVP is one example of the lengthy process “In May (2006) the EPA proposed its continued sale. Despite considerable evidence suggesting (DDVP) is not only carcinogenic but harmful to the brain and nervous system, especially in children". Raeburn, Paul (2006). "Slow-Acting: After 25 years the EPA still won't ban a risky pesticide." Scientific American 295: 26.

What is grass-fed meat and why choose it?
A: Today, Americans have grown used to eating and buying grain-fed and grain-finished beef. On many ranches across the planet, this is not the case. In Australia and New Zealand , Europe, and South America , grass-fed beef is the normal practice.

The same used to be true of American cattle until WWII when the supplies of corn and soy were abundant and cheaper than grass, and there was an increase in the need for beef. Thus; grain-feeding grew popular. Feeding cattle grain and soy was an inexpensive way to feed, and bulked up the animals in almost half of the time.

As for the cattle, the rancher's decision was not to their benefit. A cow's stomach is not designed to digest grain, but grass and leafy plant materials. As a result, the acidity level in the cow's stomach is increased, making it more susceptible to E. Coli and even helping to breed an acid-resistant strain. Because these animals are more likely to become ill, they are often injected with preventative antibiotics. Nearly 70% of the nation's antibiotics are estimated to be used for livestock.

Because grain and soy have such high levels of carbohydrates, the beef produced will have a higher level of saturated fat and Omega-6 fatty acids. Omega-6 and Omega-3 fatty acids are essential to our bodies, in that we cannot produce them on our own. Omega-3 fatty acids are good fats that help reduce the risk of obesity, insulin resistance, arthritis, allergies and help promote a healthy heart. Some studies have shown that Omega-6 fatty acids may be linked to the development of diabetes, immune disorders, obesity, and some cancers. A healthy ratio of Omega-6 to Omega-3 is 4:1. Grain-fed beef can have levels higher than 20:1, which can be harmful to your health. Grass-fed beef has a ratio around 2:1.

Not only is grass-fed beef higher in Omega-3 fatty acids, it also contains less calories from fat and has a higher nutrient content. It contains about twice the amount of beta-carotene, which can help prevent heart disease, and contains higher levels of conjugated linoleic acid (CLA), which also help prevent disease. Grass-fed beef can contain more than 4 times the amount of the antioxidants vitamins A and E.

www.sommersorganic.com

What if I'm allergic to a particular food?
A: We do not provide service to individuals with severe or life threatening allergies. Clients with food sensitivities & allergies choose to receive meals at their own risk. We may provide a list of ingredients for our meals upon request. Unfortunately, we cannot guarantee that any meals or ingredients will not contain or come into contact with any particular food/s. The decision to receive a particular meal is entirely up to you.

What if I'm not hungry, should I still eat?
A: Maintaining a fixed meal schedule is very important. Skipping or postponing meals may lead to hunger; many of us tend to overeat when we are hungry. If your appetite is poor, it may indicate an underlying issue with digestion.

What beverages should I be drinking?
A: CLICK TO VIEW RECOMMENDATIONS

Will I need to prepare the food at all?
A: You may need to heat some items according to their individual instructions. Most dishes can be heated via the oven within 8 – 15 minutes.
CLICK HERE to view our reheating tips and guidelines.

Delivery

How are the meals delivered?
A: Your meals will be delivered in reusable soft bag coolers on a deposit basis. Meals are given directly to clients that are home/awake or left outside until someone is able to pick them up. All meals should be refrigerated immediately upon receipt.

Which days does Eat Like the Pros® deliver?
A: Deliveries are made on MONDAYS, WEDNESDAYS, & FRIDAYS every week.

Where does Eat Like the Pros® deliver?
A:
CLICK HERE to view delivery zones & fees.

What if the contents of the cooler are not cold?
A: DISCARD IMMEDIATELY, for your own safety we ask that you discard any meals that are not cold.

I live in an apartment building.

How will deliveries be made if I do not have a doorman?
A: If you do not have a 24-hour doorman in your building and will not be home to accept your meals then you can send us a duplicate key/s for the exterior door to your building. You may drop-off or mail us your key/s before you begin service. Our address is 400 N. Noble Street, Chicago IL 60622.

Once we receive the necessary key/s we will begin delivering your food based on the schedule you set-up. The meals will then be dropped off in a cooler in front of your door.

 

NOTE:     WE DO NOT LEAVE DELIVERIES ON CITY STREETS.

                If we do not receive a building key prior to your first delivery your food will be returned to our kitchen.

How do I return my empty coolers to Eat Like the Pros®?
A: Just leave the coolers outside your door on the evening before the next delivery day.  Leave them out regardless of whether you have a food delivery or not.  A member of our staff will come by to pick them up.  If you do not return the cooler you will be charged a deposit fee of $65.00. The deposit will be refunded with the return of the cooler in working condition.  CONTACT US to schedule a pick-up if needed.

What if I have a last minute change of plans and will not eat a particular meal as scheduled?
A: Should you be unable to eat a meal(s) as scheduled then you can eat the meal(s) at a later date. We prepare our meals on the day of delivery so they can be kept for 3 days. Each meal comes with its own expiration date. We advise you to check this date before consuming.

SERVICE & BILLING

What if I have a questions about my bill?
A: Please
CONTACT US with questions regarding billing.

What forms of payment are accepted?
A: We accept payment by VISA, DISCOVER, MASTERCARD, and AMERICAN EXPRESS credit cards only.

When is billing final?
A: All billing is made final:

  • Tuesdays at 12:00 pm for Friday food orders (delivery and/or pick-up)
  • Fridays at 12:00 pm for Monday food orders (delivery and/or pick-up)
  • Sundays at 12:00 pm for Wednesday food orders (delivery and/or pick-up)

Are taxes included?
A: NO, all applicable taxes will be added to any product(s) or services purchased.

GENERAL

Do I need an email address?
A: Yes, to begin the meal service you will need an email address to receive notices for billing, delivery, etc.

How quickly can I begin receiving meals?
A: Once you sign-up deliveries typically begin within 72 hours depending on the next available delivery date. Please check the delivery schedule for more detailed information. Delivery days are Monday Wednesday Friday.

What happens if I cancel or make changes to my meal order?
A: All new orders, order changes or cancellations must be made:

  • Tuesdays at 12:00 pm for Friday food orders (delivery and/or pick-up)
  • Fridays at 12:00 pm for Monday food orders (delivery and/or pick-up)
  • Sundays at 12:00 pm for Wednesday food orders (delivery and/or pick-up)
  • All respective billing is final after these times.

Should I consult a physician?
A: YES, We recommend that all clients see their primary physician before beginning any dietary program. When making changes to your diet you should seek the advice of a nutritionally oriented healthcare professional or trained physician.

What if I'm on medication?
A: We recommend that all clients see their primary physician before beginning any dietary program. When making changes to your diet you should seek the advice of a nutritionally oriented healthcare professional or trained physician.

What if I do not need or want to lose weight?
A: Not a problem. Our meal program is designed as a lifestyle choice. Daily meal plans will be specifically tailored to meet your needs. Individual calorie goals are calculated based on your desire for weight loss, gain, or maintenance. By receiving our meals or simply following our program you will enhance your day to day health and well-being.

What are Eat Like the Pros® Terms & Conditions?
A: Click to download the Eat Like The Pros
Terms & Conditions.